Client Assistance
Frequently Asked Questions
Find clear guidance on sizing, jewelry care, and ordering. Search the index below or reach our client care team for personal help.
Sizing, Care & Ordering
Answers to common questions
Browse by topic. Each answer is written to help you choose, care for, and manage your ARWIZA jewelry with confidence.
Sizing
How do I determine my ring size?
Measure a well-fitting ring you already wear, or wrap a thin strip of paper around the base of your finger and mark where it meets. Compare the length to our ring size chart on each product page.
Care
How do I preserve my jewelry's luster?
Store each piece separately in its pouch, remove jewelry before bathing or exercising, and gently wipe the surface with a soft, dry cloth after wear to keep the finish refined.
Orders
How do I manage my order and account?
Sign in to your customer account to review order status and update your details. For changes to a placed order, contact our client care team as soon as possible.